Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Payment information (processed securely through third-party providers)
• Profile information and preferences
• Communication history with our support team

Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage patterns and site interactions
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Estate Sale Companies

When you make a reservation or purchase, we share necessary contact information with the relevant estate sale company to facilitate the transaction.

Service Providers

We work with third-party service providers who help us operate our business, such as payment processors, email services, and analytics providers.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. However, no internet transmission is ever completely secure or error-free.

• Encryption of sensitive data in transit and at rest
• Regular security audits and monitoring
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified partners

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to your personal information
• Update: You can update your account information at any time
• Delete: You can request deletion of your account and personal information
• Opt-out: You can opt out of marketing communications
• Data Portability: You can request a copy of your data in a portable format

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you signed in to your account
• Analyze how our website is used
• Provide personalized content and recommendations

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: